Reply to customers and reviews
Calm, consistent replies to questions, complaints and reviews.
- Get found on Google and AI search
- Write and run ads
- Plan a marketing campaign or launch
- Write copy that converts
- Find leads and write outreach
- Reply to customers and reviews
- customer-escalation
Package an escalation for engineering, product, or leadership with full context.
Why this one: Packages an issue for engineering or leadership with the full context
- draft-response
Draft a professional customer-facing response tailored to the situation and relationship.
Why this one: Anthropic's customer-support reply skill, tuned to the situation and relationship
- knowledge-base-article-writing
Write clear, searchable help center articles and FAQ entries based on support data, product documentation, and common customer questions.
- event-analytics
Customer event analytics across every GTM system — Intercom, Zendesk, Salesforce, HubSpot, Segment, Amplitude, Mixpanel, PostHog, and custom event…
- landing-copy
Write marketing copy — landing page sections (hero/features/pricing/FAQ), SEO meta (title+description+OG+Twitter), ad copy (Google/Facebook/LinkedIn/X).
- kb-article
Draft a knowledge base article from a resolved issue or common question.
Why this one: Turns a resolved question into a help article, so the same email stops arriving
- review-reputation
Watches what customers are saying in public and in private, then does something about it.
- ticket-deflector
Reads a forwarded customer email or ticket, pulls order and refund status from a payments connector (PayPal, Square, or Stripe) or Shopify, account history from the CRM, and open tickets from a support desk (Zoho…
Why this one: Anthropic's: reads a customer email, looks up the order, drafts a reply in your voice for you to approve
- ticket-triage
Triage and prioritize a support ticket or customer issue.
Connectors (MCP servers) link your AI to an outside tool or service — a different kind of add-on from a skill.
- Chat Thing
Build and manage AI-native customer support agents from Claude or any MCP client.
- Alvrun business support
Ask a business's official customer support and get their verified answer, with sources.
- com.casemargin/casemargin-mcp-server
Turn a support ticket into a structured case brief, or score its L2 escalation readiness.
- com.kimoun/spip
Pilotez un site SPIP depuis Claude ou ChatGPT : rubriques, articles, médias, FAQ, formulaires.