#psa
25 resources
Results
- ConnectWise Automate Scripts
ConnectWise Automate script management: script types (PowerShell, batch, VBScript, Shell), script folders, script execution on computers,…
- Atera API Patterns
Atera REST API fundamentals: X-API-KEY header authentication, OData-style pagination, the 700 requests/minute rate limit, endpoint…
- Autotask API Patterns
Autotask REST API fundamentals: header-based authentication, zone detection, the query/filter DSL (14 operators, logical grouping,…
- Autotask Configuration Items
Autotask Configuration Item (CI) asset management: CI types and categories, lifecycle status codes, the CI field schema, related-item…
- Autotask Tickets
Autotask ticket lifecycle: status/priority codes and transition rules, the ticket field schema, SLA calculation and clock behavior,…
- Checkpoint Avanan API Patterns
Shape of the Checkpoint Harmony Email (Avanan) hec_* tool surface: the thirteen tools and what each reaches, the event/entity split that…
- ConnectWise Automate Alerts
ConnectWise Automate alert management: alert sources (monitors, scripts, events), severity levels, lifecycle states, acknowledgment,…
- ConnectWise Automate API Patterns
ConnectWise Automate REST API fundamentals: integrator and user+2FA authentication, token lifecycle, pagination, OData-style filtering,…
- ConnectWise Automate Clients
ConnectWise Automate client management: client CRUD, client identifiers, locations, client hierarchy, groups, extra data fields (EDFs), and…
- ConnectWise Automate Computers
ConnectWise Automate computer/endpoint management: computer identifiers (ComputerID, Name, ComputerGUID, MAC), status values, OS types,…
- ConnectWise Automate Monitors
ConnectWise Automate monitor management: monitor types (internal, remote, agent, SNMP, script), categories, threshold configuration,…
- ConnectWise CPQ API Patterns
ConnectWise CPQ (Sell/Quosal) API fundamentals: three-part Basic auth built from an access key plus an API key pair, the versioned content…
- ConnectWise CPQ Quotes
The ConnectWise CPQ quote lifecycle over the real tool surface: searching quotes, the GUID-vs-quoteNumber dual addressing, versions,…
- ConnectWise Manage API Patterns
ConnectWise PSA REST API fundamentals: public/private key + clientId authentication, page/pageSize pagination, the conditions query syntax,…
- ConnectWise Manage Projects
ConnectWise PSA project management: project lifecycle and status/type values, phases, templates, resource/team allocation, budgeting,…
- ConnectWise Manage Time Entries
ConnectWise PSA time entry management: charge-to types (tickets, projects, charge codes), billable vs non-billable time, work types and…
- HaloPSA API Patterns
HaloPSA REST API fundamentals: OAuth 2.0 client-credentials authentication, authorization vs.
- HaloPSA Assets
HaloPSA asset/CMDB data model: asset (configuration item) fields, device types and statuses, links to clients, sites, users, tickets, and…
- HaloPSA Clients
HaloPSA CRM data model: client records and their billing/contact fields, sites (locations), contacts (Users), client classification, and…
- HaloPSA Contracts
HaloPSA contract management: contract types (recurring, prepaid hours, ad-hoc, project, warranty), statuses, billing and coverage fields,…
- Hudu API Patterns
Hudu REST API fundamentals: x-api-key authentication, base URL and /api/v1/ structure, granular API key permission levels, UI-vs-API…
- Hudu Articles
Hudu knowledge base articles: HTML content format, company-scoped vs global articles, article folders (including nesting), drafts vs…
- Hudu Assets
Hudu assets and asset layouts: the layout-as-template model, custom field types, the custom_fields key/value array shape, archiving vs…
- Hudu Passwords
Hudu secure credential storage: the /api/v1/asset_passwords endpoint (the UI calls these "Passwords"), company scoping and password…
- IRONSCALES Incidents
Ironscales phishing incidents end to end: incident statuses and severities, the five remediation actions and which of them are…
