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Diagnosis · Marketing

reactivate

Wins back customers who have quietly stopped buying — finds the ones whose gap has stretched past their own normal rhythm or who are showing churn signals, ranks them by what the relationship was worth, drafts a…

From Anthropicgithub.com/anthropics/knowledge-work-plugins ↗Source ↗Apache-2.028,655 repo stars

Reading signals from an audience

Works with
ClaudeChatGPTGeminiClaude CodeCodexCursorCopilotGemini CLI
Setup
Upload one file
About a minute in Claude. One command in coding tools.
Contains
Instructions only
Text files — no scripts or programs.
Maintained
Last change 10 Oct 2026
On the repository’s main branch.

What it does

Wins back customers who have quietly stopped buying — finds the ones whose gap has stretched past their own normal rhythm or who are showing churn signals, ranks them by what the relationship was worth, drafts a win-back message per customer in the owner's voice, and sends and logs only what the owner approves.

Read more

Chains review-reputation, outreach-composer, and crm-autopilot, and keeps the rule that the first touch acknowledges the gap without pitching. Use this whenever the owner is worried about customers drifting away, including phrasings like "who hasn't ordered in a while," "win back my old customers," "which customers have gone quiet," "we lost some regulars," "reach out to the people who stopped calling," or "how do I get them back." Reach for it when the owner names a customer they have not heard from, as readily as for a full win-back campaign.

What it can touch

  • No script files in its folder

    Its folder holds text, not programs. It changes how your AI works; it does not bring code of its own.

    How we know

    Listed the one file in the skill’s folder on GitHub; none is a script or program.

  • Lets your AI use some powerful tools without asking, while the skill is in use

    While the skill is working, Claude Code will not ask before using these tools.

    How we know

    SKILL.md line 1: “allowed-tools: Read, WebFetch”. Read 2026-10-10, commit 95bdacc.

    SKILL.md, line 1 ↗
  • No serious risk pattern found

    Launch7’s automated check read all 1 text files in this skill and matched none of its serious risk patterns. This is not a guarantee: a check like this can miss new or disguised tricks, and the author can change the files after the check.

    How we know

    Read 2026-10-10, commit 95bdacc by pipeline/trust/analyze.py — 40+ patterns for hidden text, prompt injection, downloads that run, credential access and more. It reads; it never runs the skill.

  • Recently maintained

    Its repository has had changes recently.

    How we know

    Last push to anthropics/knowledge-work-plugins: 2026-10-10 (0 days before the scan).

Read automatically from the skill’s own files on GitHub on 10 Oct 2026. Launch7 does not run or manually review skills: this lists what the check saw, and nothing here means “safe”. How we check

Add it to your AI

Supported. Upload it once in Claude’s settings. Works on every plan, including Free.

  1. Built in your browser from the SKILL.md on GitHub — nothing passes through Launch7.

  2. In Claude, open Customize → Skills, press +, then Create skill → Upload a skill, and choose the .zip.

  3. Make sure code execution is switched on (Settings → Capabilities). Skills need it.

  4. Start a new chat and ask for the job in your own words — Claude picks the skill up when it fits.

How Claude does this: support.claude.com · checked 28 Sep 2026 · “Supported” means documented by the vendor; Launch7 has not run it end to end

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